This peer forum is a safe space for corporate members to discuss business challenges and opportunities and learn from each other. RPO Executive Forum membership is exclusive to presidents, CEOs, and EVPs of RPOA silver or gold members.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

RPOA peer forums provide a safe space for RPOA members to share business challenges and opportunities, as well as to learn from one another. This benefit is exclusively available to silver and gold RPOA members. 

Learn About RPOA Forums 

Learn About Membership 

Contact info@rpoassociation.org with any inquiries. 

This peer forum is a safe space for members to discuss business challenges and opportunities and learn from each other. RPO Delivery Leader Forum membership is exclusive to directors and vice presidents, RPO client delivery of RPOA silver and gold membership.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

This peer forum is a safe space for members to discuss business challenges and opportunities and learn from each other. RPO Executive Forum membership is exclusive to presidents, CEOs, and EVPs of RPOA silver or gold members.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

Join the Recruitment Process Outsourcing Association (RPOA) for a 30-minute fireside chat with industry veterans Brian Lile, Founder of SalesFire Consulting, and Ruba Asmussen, Founder and CEO of RTA Consulting. Drawing from Brian’s new book, Message. Motion. Measure. A Sales Playbook for Modern Staffing Recruiting Firms, this session breaks down the three core principles of effective RPO selling: crafting a clear, compelling message, executing consistent and disciplined outreach, and measuring the actions that truly drive results.

LEARN & REGISTER

Artificial intelligence is transforming recruiting—but its real impact depends on how responsibly it’s applied. In this iCoCo Technology & Innovation Forum session, RPO leaders will gain a practical, real-world view into how Indeed uses AI to support faster, more effective, and more equitable hiring outcomes—without removing humans from the decision-making process.

Grounded in a human-centered philosophy, Indeed’s approach to AI is designed to augment recruiters by reducing manual work, improving candidate relevance, and enabling more personalized engagement at scale. At the same time, strong governance and cross-functional oversight ensure fairness, transparency, and employer control remain central to every hiring decision.

This session will move beyond theory to explore how responsible AI is being applied today across real hiring workflows—and what RPO leaders should consider as they evaluate and adopt AI-driven recruiting solutions.

Session Format

• Tim Gates will share Indeed's new AI capabilities 

• Attendees will break into small-group discussions after each topic

• The full group will reconvene to share insights, patterns, and differing viewpoints

• The session emphasizes active participation, peer learning, and practical application

What We’ll Cover

• How AI is embedded across key hiring workflows, including job description creation, candidate sourcing, and recruiter outreach

• How AI recommendations and insights help recruiters operate at scale without sacrificing quality or trust

• The guardrails that matter most for fairness, transparency, and responsible AI governance

• Practical lessons for RPO leaders on using AI as a competitive advantage in a complex talent market

• Why AI should support—not replace—human judgment in hiring decisions

Who Should Attend

This session is ideal for:

• RPO leaders and practitioners

• Talent acquisition and recruiting strategy professionals

• Recruiting technology and innovation leaders

• Anyone responsible for shaping how AI is adopted, explained, or measured within TA

About the Speaker

Tim Gates
Director of RPO/BPO, Enterprise Accounts, Indeed 

Tim Gates leads enterprise RPO and BPO partnerships at Indeed, working closely with global employers and RPO providers to improve hiring outcomes through data-driven and responsible technology solutions. With deep experience at the intersection of talent acquisition, outsourcing, and recruiting technology, Tim focuses on helping organizations leverage AI to drive efficiency, fairness, and better candidate experiences, while keeping humans firmly at the center of hiring.

About the iCoCo Innovation and Technology Forum

The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association’s (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.

Be part of the discussion and reserve your spot today.

How are employers leveraging RPO in today’s changing talent landscape—and what does that mean for the future?

Join RPOA research partner Ben Eubanks, Chief Research Officer at Lighthouse Research & Advisory, for an exclusive first look at early findings from the 2026 RPO Buyer Trends Study. This live session will explore how employer expectations, engagement models, and talent priorities are shifting—and what those changes signal for the evolution of RPO.

Whether you're a buyer, provider, or partner in the recruitment process outsourcing ecosystem, this data-driven discussion will equip you with valuable insights to support strategic planning in 2026 and beyond.

📌 What We’ll Cover

• Introduction to the 2026 RPO Buyer Trends Study and survey background

• Key early insights on hiring priorities and talent acquisition challenges

• Trends in RPO engagement models and buyer expectations

• What the data reveals about the evolving role and value of RPO

• What’s next: deeper analysis, report development, and upcoming releases

👤 About the Speaker

Ben Eubanks is Chief Research Officer at Lighthouse Research & Advisory and a long-time research partner of the RPOA. He is a respected analyst, speaker, and author focused on talent acquisition, HR technology, and workforce strategy. Ben leads the annual RPO Buyer Trends Study, now in its fifth year, providing market intelligence that informs buyers and providers of RPO services.

👥 Who This Webinar Is For

This session is designed for:

• Talent acquisition and HR leaders evaluating or managing RPO relationships

• RPO providers and embedded recruitment teams

• Workforce strategy, HR, and procurement professionals

• Industry analysts, consultants, and tech partners focused on TA

📈 About the RPO Buyer Trends Study

Launched in 2022, the RPO Buyer Trends Study is an annual collaboration between the Recruitment Process Outsourcing Association (RPOA) and Lighthouse Research & Advisory. It provides data-driven insights into the value, evolution, and impact of RPO partnerships across industries.

✅ Reserve Your Spot

Join us live for this exclusive data briefing and be part of the conversation shaping the future of recruitment outsourcing.

As AI accelerates change across the talent landscape, the role of the recruiter is undergoing a profound shift. Recruiters are no longer solely relationship builders or process managers—they are becoming data navigators, workflow designers, and collaborators with intelligent systems. This session explores the essential competencies required for recruiting professionals to thrive in an AI-enabled world.

Malvika Jethmalani, a 3x CHRO, Certified Executive Coach, and Founder of Atvis Group, brings more than 15 years of global experience leading People teams across 50 countries. Today, she partners with CEOs and Boards as a fractional CHRO, advisor, and executive coach who helps organizations translate AI through a human, governance, and leadership lens.

In this session, Malvika will outline the emerging skill sets that will define the recruiter of the future and offer a practical capability model organizations can use to assess and upskill their teams.

What You’ll Learn

• Identify the top five AI-related competencies recruiters need to develop in 2026 and beyond.

• Learn how to operationalize human–AI collaboration workflows in sourcing, screening, and hiring.

• Build an actionable roadmap for upskilling recruiting teams with both technical and human-centric capabilities.

About the Speaker

Atvis Group is a human capital advisory firm driven by the core belief that to win in the marketplace, businesses must first win in the workplace. The firm specializes in partnering with private equity-backed organizations on leadership development, executive coaching, transformation, and change management.

About the iCoCo Innovation and Technology Forum

The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association’s (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.

REGISTRATION WILL OPEN IN JANUARY.

Artificial intelligence is reshaping talent acquisition at a rapid pace, but successful transformation hinges on more than the technology—it depends on people. As RPO and TA teams adopt new tools and workflows, many are experiencing a new challenge: AI burnout. From fear of job displacement to unclear expectations and rapid change cycles, the human side of AI adoption is increasingly impacting morale, trust, and performance.

In this session, Beth Ridley—Chief People and Performance Officer and CEO of Ridley Consulting Group—shares practical strategies for reducing AI-related fatigue and building a culture where innovation can thrive. Drawing from her global leadership experience and expertise in change management and positive psychology, Beth will explore how organizations can balance automation with empathy and transparency to create sustainable, people-centered transformation.

What You’ll Learn

• How to recognize early signs of AI burnout and resistance among recruiting and delivery teams

• Proven ways to strengthen communication, trust, and psychological safety during tech adoption

• Real examples of organizations that mishandled the human side of AI—and how they corrected course

• A simple framework leaders can apply immediately to encourage confident adoption and continuous improvement

About the Speaker

Beth Ridley is a workplace culture consultant, author, and CEO of Ridley Consulting Group. She helps organizations turn culture into a competitive advantage by equipping HR and people managers with practical roadmaps to build resilient, high-performing teams. With 25 years of global leadership and consulting experience, Beth’s human-centered approach has been featured in national media and at events worldwide.

About the iCoCo Innovation and Technology Forum

The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association’s (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.

REGISTRATION WILL OPEN IN MARCH.