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RPO Workshop:
How to Build and Grow a Recruitment Process Outsourcing Business

Have you been in staffing and recruiting for a while and want to transition to recruitment process outsourcing?

Have you started offering recruitment process outsourcing services and need guidance to navigate this niche space and grow your business?

Recruitment process outsourcing (RPO) is a niche recruitment model launched in the late 1990s and has shown strong resilience and experienced phenomenal growth over the past decade. Business leaders who attempt to transition from a traditional recruitment model to recruitment process outsourcing face many challenges and can feel overwhelmed by the experience.

The Recruitment Process Outsourcing Association has partnered with industry leader and recruitment process outsourcing pioneer Kim Davis on a 4-session workshop for leaders interested in building and /or growing an RPO business.

This workshop is designed for CEOs, founders, and managing partners of recruiting and staffing agencies who are looking to start a recruitment process outsourcing business or grow their existing business.

Session Agendas

Session I


  • RPO Definition: What is RPO? What isn’t RPO?
  • How big is the recruitment process outsourcing market?
  • Why do employers buy RPO services?
  • Why RPO?
  • What will RPO do for your business?
  • Where are you today in your RPO journey?
  • Requirements for being an RPO Provider

Session II


  • How to price
  • What are the expected GM & NOI targets?
  • How to deliver
  • How to scale
  • How to staff
  • Technology requirements (table stakes)
  • The use of AI & machine learning

Session III


  • Implementation
  • Setting KPIs & SLAs
  • Crafting a RPO agreement
  • The client’s responsibility & ownership
  • Setting realistic expectations
  • Calculating the ROI
  • Homework for Session 4: pricing exercise

Session IV


  • Business Development
  • How to sell & how to win
  • Tips for success
  • What to avoid
  • Importance of marketing
  • Case studies (including startup success stories)
  • The pricing exercise (homework from Session 3)
  • Lessons Learned: how this applies to you
  • The valuation of a RPO business

Certification and Session Recording

Participants in this workshop will receive a certification of completion from the Recruitment Process Outsourcing Association (RPOA) and access to session recordings for 90 days.

What Past Participants said about the workshop

"This was amazing. There was so much great information especially understanding different pricing models."

"Presenter was very knowledgeable, spoke a great pace, really presented the data well."

"[The workshop] Provided a solid base on what is RPO, what a client is seeking, introduced what you will need to deliver to meet client expectations and, how long it might take to launch an RPO business."

About the Presenter

Kim Davis is a highly recognized RPO consultant helping firms successfully start, grow, expand, and sell their RPO business. He is an operating partner at Vistria Group, a large Chicago-based private investment firm, helping them explore the RPO vertical. Kim is also a Senior Advisor at Future Solve, an HR consulting firm focused on the mid-market.

Before his current roles, Kim started and sold three talent acquisition firms, including a fourth largest career transition firm, a top 10 contingency recruitment business, a top 15 retain search firm, a recruitment process outsourcing (RPO) firm ranked #5 on the HRO Today RPO Baker’s Dozen list, Inc. 500 Company, and the first talent acquisition firm to be ISO 9001 registered and Q1 certified.

Kim helped two major corporations (Pontoon/Adecco and Sourceright/Randstad/Spherion) start their RPO practices as global industry leaders. He led Yoh RPO in getting recognized as only 1 of 4 global RPO providers as a Shining Star and Leading Contender on the Everest Group's RPO PEAK Matrix report. He also helped Yoh achieve #3 status on the HRO Today Total Talent Management Baker’s Dozen list.

Kim led Spherion’s strategic account and temporary staffing national sales program. In just two years, he grew the group from 2 to 33 strategic accounts and $10 million to $750 million in sales. Kim has significant experience in M&A, coaching, and leadership consulting. A former Vistage Chair, he helped CEOs and senior executives become better leaders, make better decisions, deliver better results, and grow both professionally and personally. Kim acted as a personal advisor and coach to CEOs of several large national and global recruitment firms.

Kim is a renowned speaker featured in webcasts and conferences. He authored numerous articles and whitepapers published in several trade publications with topics ranging from the future of talent acquisition to, most recently, the myths and features of RPO. In addition, Kim served two terms as an HRO Today board member, providing vision and direction for the Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) verticals. Kim acted as personal advisor and coach to CEOs of startups, small, midsize, and enterprise national/global recruitment firms.


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Recruitment Process Outsourcing Association, LLC 

Midlothian, Virginia 23114

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