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The global economy has significantly been disrupted by the coronavirus pandemic in 2020, and this disruption has trickled down into all aspects of business, including talent acquisition. Many organizations had to pivot and become fairly agile in response to this disruption. Almost all hiring functions and processes transitioned rapidly into a virtual environment. Technological solutions empowered and inspired the transformation of many recruiting and hiring practices. In other words, while the pandemic disrupted our lives and work, it also accelerated transformation. 

“In the middle of difficulty lies opportunity”― Albert Einstein

Welcome to Talent Acquisition Transformed!

On October 6, 2020, the Recruitment Process Outsourcing Association, along with its partners, hosted the inaugural RPOA conference. The 4-hour virtual event featured a keynote speech, 3 educational sessions, 2 networking sessions, and a happy hour. 

Talent Acquisition Transformed offered you the exciting opportunity to learn from top industry experts, connect with peers, and engage with speakers and exhibitors. 

Who should watch and why? 

The content in this conference is intended for human resources and talent acquisition leaders and practitioners from both the employer and vendor sides who are looking to connect and learn. 


Welcome Message & Keynote Speech

Author, speaker, analyst, and podcaster, Ben Eubanks opens the conference with remarkable stories of hope and transformation aligned with the conference's tracks on recruitment marketing, recruiting operationsand recruiting technology. 

Talent acquisition in the hybrid workplace

Panelists discuss the remote work environment enforced by the coronavirus pandemic corporate culture, employee value proposition (EVP), employer branding, talent communities, employee engagement, and diversity and inclusion. 

Moderator: Michelle Krier. Speakers: Joe Marino, Patty Silbert.

Agile hiring and dealing with the roller coaster of demand for talent

In this session, panelists make the case for recruitment process outsourcing as an agile solution to fluctuating hiring demands and the added value RPOs bring to their clients.

Moderator: Erin Peterson. Speakers: Cory Kruse, John Hess, Jason Krumwiede.

The State of Job Seeker and Hiring in the Covid Era

In this session, recruiting tech leaders reflect on the current state of the job seeker and hiring based on their proprietary and other industry data. The impact of these current conditions on staffing and recruiting providers will also be examined, and the role of technology will be discussed among the group.

Moderator: Thad Price. Speakers: Jenn Terry-Tharp, Garret Friedman, Chris Forman

Happy Hour

Laughter Yoga! Slash Coleman, Founder of Laughter Yoga Richmond, leads participants in this session to improve our health, energy and attitudes through the power of laughter.

Session co-hosted by the dynamic duo, Michelle Krier, from ClearEdge Marketing and Joe Matar from Brazen. 

Keynote Speaker

Ben Eubanks
Speaker & Analyst
Lighthouse Research

Ben is an analyst, international speaker, author, and podcaster. He leads the research agenda as the Principal Analyst at Lighthouse Research & Advisory, providing insights for today’s talent leaders and vendor partners.

His book, Artificial Intelligence for HR, was published in 2018 and was highlighted as the #1 New and Noteworthy HR Books on Amazon.

Ben has worked with business leaders from notable organizations such as Southwest Airlines, Intel, Cox Enterprises, Delta, and AlliedUniversal in his role as the host of We’re Only Human, a podcast focused on the intersection of people, technology, and the workplace. 

With Conference Host

Lamees Abourahma
Executive Director
RPO Association

Featured Speakers

Chris Forman

Cory Kruse
Orion Novotus

Thad Price

Jason Krumwiede
SVP, Client Delivery
Broadleaf Results

Joe Marino

Erin Peterson

John Hess
SVP, Operations
Advanced RPO

Patty Silbert
Newton Talent

Garret Friedman

Jenn Terry-Tharp
Vice President of Strategic Initiatives

Happy Hour with Laughter Yoga instructor Slash Coleman and Hosts Michelle Krier and Joe Matar

Michelle Krier
Senior Vice President
ClearEdge Marketing

Slash Coleman
Laughter Ambassador
Laughter Yoga Richmond

Joe Matar
VP Marketing

About Laughter Yoga and Slash Coleman

Laughter yoga, AKA Hasya yoga, is a practice involving prolonged voluntary laughter. It’s based on the belief that voluntary laughter provides the same benefits as spontaneous laughter. Typically done in laughter groups or laughter clubs, it’s a unique concept because it doesn’t depend on comedy, jokes or humor.

Founder of Laughter Yoga Richmond, Slash provides laughter yoga team building sessions to help groups manage stress and make healthier lifestyle choices through laughter yoga.

Slash considers himself to be a performance artist, storyteller and scientist who uses humor to conduct social experiments related to: identity, family, art, God, the concept of home, love, compassion and romantic relationships. He draws much of his inspiration from being raised in the south by an offbeat, creative family including a grandfather who was a dancer at the Moulin Rouge.

Over the last decade, he has produced and has published his research on stage and television and has been featured on PBS, NPR, and The New York Times. Slash has also appeared at TEDx, The International Storytelling Center, the Oral History Performance Conference, The National Storytelling Festival, and Pete Seeger’s Clearwater Festival.

Learn more about Slash and laughter yoga at If you've enjoyed Slash's session during the RPOA conference, help him out and share a review.

Marketing Partner

Platform Partner

Thank you to all our wonderful partners


Learn about the current talent acquisition transformation from the industry's top experts.


Participate in session discussions or ask speakers questions. This live event will keep you engaged. 


Meet other participants and connect with peers. While physically distant we can be virtually connected. 

Recruitment Process Outsourcing Association, LLC 

Midlothian, Virginia 23114

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