Artificial intelligence is no longer just a set of tools within talent acquisition—it is fundamentally reshaping recruiting workflows, redefining recruiter roles, and changing how value is measured and communicated across the business.
This highly interactive iCoCo Technology & Innovation Forum session is designed to move beyond passive learning. Rather than focusing on a single technology or vendor perspective, the session centers on four strategic discussion topics introduced by Zachary Chertok, followed by facilitated breakout discussions and collective insight-sharing across the group.
Participants should come prepared to engage, share perspectives, and learn from peers across the RPO and talent acquisition ecosystem.
Session Format
Zachary Chertok will introduce four core discussion themes related to AI’s impact on talent acquisition
Attendees will break into small-group discussions after each topic
The full group will reconvene to share insights, patterns, and differing viewpoints
The session emphasizes active participation, peer learning, and practical application
What We’ll Cover
Integrating AI into the TA Process Flow
How AI is changing recruiting workflows, recruiter–business interactions, and the tools used across the recruiting lifecycle. Discussion will explore how AI is being applied today, how buyers evaluate recruiting solutions and services, and whether AI has changed how TA aligns with the business narrative.
The Evolving TA Practitioner
How recruiter and strategist roles are shifting in response to AI-enabled tools. Topics include changes in how recruiters are valued, strategies for redefining recruiting’s contribution, and the digital, consultative, and strategic skills required to lead in the new TA environment.
Value Modeling for the New TA
How organizations are rethinking recruiting outcomes, ROI, and value creation beyond the point of hire. Discussion will explore extended value models, consultative engagement approaches, and how recruiters and RPOs can position themselves for longer-term partnerships.
Recommendations for New Value-Delivery Opportunities with AI-Infused Recruiting
A forward-looking discussion focused on practical recommendations for skilling and value messaging in an AI-enabled TA environment, including.
Who Should Attend
This session is ideal for:
RPO leaders and practitioners
Talent acquisition and recruiting strategy professionals
Recruiting technology and innovation leaders
Anyone responsible for shaping how AI is adopted, explained, or measured within TA
About the Speaker
Zachary Chertok | Sr. Research Manager - HCM, IDC | Adjunct Faculty, Columbia University
Zachary Chertok has spent twelve years in and around the HR, Supply Chain, Project Management, and Operations Management technology sectors spanning roles including industry analyst, investment researcher, practitioner, developer, and marketer. After a brief tenure in the public sector working for the city of Boston, he transitioned to HR Technology in market research before becoming an analyst for HR and BI technologies and services and co-creating a digital retail application. Across his career, Zach has worked in investor research for private equity and in marketing for emerging and established technology spaces centered on managing and facilitating people and people-driven competencies. Today, Zach works for IDC as an analyst covering the integrated employee experience space while maintaining his own research in behavioral economics.
Zach holds a Bachelor of Engineering in Civil Engineering and Project Management from McGill University and a Master of Public Administration from Columbia University's School of International and Public Affairs (SIPA).
About the iCoCo Innovation and Technology Forum
The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association’s (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.
Be part of the discussion and reserve your spot today.
