Artificial intelligence is transforming recruiting—but its real impact depends on how responsibly it’s applied. In this iCoCo Technology & Innovation Forum session, RPO leaders will gain a practical, real-world view into how Indeed uses AI to support faster, more effective, and more equitable hiring outcomes—without removing humans from the decision-making process.
Grounded in a human-centered philosophy, Indeed’s approach to AI is designed to augment recruiters by reducing manual work, improving candidate relevance, and enabling more personalized engagement at scale. At the same time, strong governance and cross-functional oversight ensure fairness, transparency, and employer control remain central to every hiring decision.
This session will move beyond theory to explore how responsible AI is being applied today across real hiring workflows—and what RPO leaders should consider as they evaluate and adopt AI-driven recruiting solutions.
Session Format
Tim Gates will share Indeed's new AI capabilities
Attendees will break into small-group discussions after each topic
The full group will reconvene to share insights, patterns, and differing viewpoints
The session emphasizes active participation, peer learning, and practical application
What We’ll Cover
How AI is embedded across key hiring workflows, including job description creation, candidate sourcing, and recruiter outreach
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How AI recommendations and insights help recruiters operate at scale without sacrificing quality or trust
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The guardrails that matter most for fairness, transparency, and responsible AI governance
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Practical lessons for RPO leaders on using AI as a competitive advantage in a complex talent market
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Why AI should support—not replace—human judgment in hiring decisions
Who Should Attend
This session is ideal for:
RPO leaders and practitioners
Talent acquisition and recruiting strategy professionals
Recruiting technology and innovation leaders
Anyone responsible for shaping how AI is adopted, explained, or measured within TA
About the Speaker
Tim Gates
Director of RPO/BPO, Enterprise Accounts, Indeed
Tim Gates leads enterprise RPO and BPO partnerships at Indeed, working closely with global employers and RPO providers to improve hiring outcomes through data-driven and responsible technology solutions. With deep experience at the intersection of talent acquisition, outsourcing, and recruiting technology, Tim focuses on helping organizations leverage AI to drive efficiency, fairness, and better candidate experiences, while keeping humans firmly at the center of hiring.
About the iCoCo Innovation and Technology Forum
The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association’s (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.
Be part of the discussion and reserve your spot today.
