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THE PLACE TO GO FOR RPO™ 

RPO Business Mastery Certificate

Live Online | 4 Sessions | 8 Training Hours
Dates: September 10, 17, 24 and October 1

REGISTER TODAY

Build the Business Acumen Needed to Lead and Grow Successful RPO Organizations

Recruitment Process Outsourcing has evolved into a sophisticated business model that requires far more than recruiting expertise alone. Today's RPO leaders must understand financial management, pricing strategy, contract structure, operational scalability, client expectations, and long-term business growth.

Yet many professionals enter RPO through recruiting, staffing, talent acquisition, or sales roles and have never received formal training on the business fundamentals that drive successful RPO organizations.

The RPO Business Mastery Certificate Program was created to fill that gap.

Developed specifically for the RPO industry and led by respected industry veteran Kim Davis, this four-session program provides practical, real-world guidance on how successful RPO businesses are built, managed, and scaled. Participants gain proven frameworks, tools, and insights they can immediately apply within their organizations.

Whether you are leading an established RPO, building a new practice, or preparing the next generation of leaders, this program will help you strengthen the skills required to navigate today's increasingly competitive and rapidly changing market.


Who Should Attend?

This program is designed for professionals who want a deeper understanding of the business side of RPO, including:


RPO founders, owners, and entrepreneurs

CEOs, Presidents, and Managing Directors


Business unit leaders and operational executives


Sales and business development leaders


Client success and account management leaders


Recruiting leaders preparing for broader management responsibilities


High-potential employees identified for future leadership roles


Investors, consultants, and advisors seeking a better understanding of the RPO business model

No matter where you are in your RPO journey, this program provides valuable insight into the strategic, financial, and operational factors that influence long-term success.

Why Take This Program?

Gain Knowledge You Can Apply Immediately

This is not a theoretical course. Each session focuses on practical business concepts, proven strategies, and real-world examples that can be applied directly to your organization.

Strengthen Your Business Decision-Making

Learn how successful RPO leaders evaluate opportunities, manage profitability, structure engagements, and make strategic investments that support sustainable growth.


Understand the Economics of RPO

Develop a stronger understanding of pricing models, financial metrics, contract structures, and operational considerations that impact business performance and client outcomes.


Prepare for the Future of RPO

As buyer expectations evolve and technology reshapes talent acquisition, RPO leaders must continuously adapt. This program provides a foundation for making informed decisions in an increasingly complex environment.


Develop Future Leaders

Organizations can use this program as part of their leadership development strategy, helping emerging leaders build the business acumen needed to take on greater responsibility and contribute to organizational growth.


Learn from an Industry Pioneer

Kim Davis has spent decades building, advising, and growing successful RPO businesses. Participants benefit from practical insights gained through real-world experience across a wide range of business environments and market conditions.


Whether your goal is to improve profitability, scale operations, strengthen client partnerships, or prepare for future leadership opportunities, the RPO Business Mastery Certificate Program provides the knowledge, tools, and confidence to help you succeed.

"This was amazing. There was so much great information especially understanding different pricing models."

Session Agendas

Recordings Available for 90 Days


Session I
June 25


  • RPO Definition: What is RPO? What isn’t RPO?
  • How big is the recruitment process outsourcing market?
  • Why do employers buy RPO services?
  • Why RPO?
  • What will RPO do for your business?
  • Where are you today in your RPO journey?
  • Requirements for being an RPO Provider

Session II
July 8


  • How to price
  • What are the expected GM & NOI targets?
  • How to deliver
  • How to scale
  • How to staff
  • Technology requirements (table stakes)
  • The use of AI & machine learning

Session III
July 8


  • Implementation
  • Setting KPIs & SLAs
  • Crafting a RPO agreement
  • The client’s responsibility & ownership
  • Setting realistic expectations
  • Calculating the ROI
  • Homework for Session 4: pricing exercise

Session IV
July 25


  • Business Development
  • How to sell & how to win
  • Tips for success
  • What to avoid
  • Importance of marketing
  • Case studies (including startup success stories)
  • The pricing exercise (homework from Session 3)
  • Lessons Learned: how this applies to you
  • The valuation of a RPO business

What You Get

Access to all four sessions live

Slides for all sessions 

Access to recording of all sessions for 90 days

Certificate of completion


Template for RPO contract and Pro Forma Price Calculator

What Past Participants said about the training...

"This was amazing. There was so much great information especially understanding different pricing models."

"Presenter was very knowledgeable, spoke a great pace, really presented the data well."

"[The workshop] Provided a solid base on what is RPO, what a client is seeking, introduced what you will need to deliver to meet client expectations and, how long it might take to launch an RPO business."

About the Trainer

Kim Davis is a highly recognized RPO consultant helping firms successfully start, grow, expand, and sell their RPO business. He is an operating partner at Vistria Group, a large Chicago-based private investment firm, helping them explore the RPO vertical. Kim is also a Senior Advisor at Future Solve, an HR consulting firm focused on the mid-market.

Before his current roles, Kim started and sold three talent acquisition firms, including a fourth largest career transition firm, a top 10 contingency recruitment business, a top 15 retain search firm, a recruitment process outsourcing (RPO) firm ranked #5 on the HRO Today RPO Baker’s Dozen list, Inc. 500 Company, and the first talent acquisition firm to be ISO 9001 registered and Q1 certified.

Kim helped two major corporations (Pontoon/Adecco and Sourceright/Randstad/Spherion) start their RPO practices as global industry leaders. He led Yoh RPO in getting recognized as only 1 of 4 global RPO providers as a Shining Star and Leading Contender on the Everest Group's RPO PEAK Matrix report. He also helped Yoh achieve #3 status on the HRO Today Total Talent Management Baker’s Dozen list.

Kim led Spherion’s strategic account and temporary staffing national sales program. In just two years, he grew the group from 2 to 33 strategic accounts and $10 million to $750 million in sales. Kim has significant experience in M&A, coaching, and leadership consulting. A former Vistage Chair, he helped CEOs and senior executives become better leaders, make better decisions, deliver better results, and grow both professionally and personally. Kim acted as a personal advisor and coach to CEOs of several large national and global recruitment firms.

Kim is a renowned speaker featured in webcasts and conferences. He authored numerous articles and whitepapers published in several trade publications with topics ranging from the future of talent acquisition to, most recently, the myths and features of RPO. In addition, Kim served two terms as an HRO Today board member, providing vision and direction for the Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) verticals. Kim acted as personal advisor and coach to CEOs of startups, small, midsize, and enterprise national/global recruitment firms.


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Midlothian, Virginia 23114

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